Shipping - Returns
Payment and shippingThe following conditions apply: Domestic delivery (Germany) and the following countries: Belgium, Netherlands, Austria, Luxenburg, Lichtenstein, Switzerland, Finland.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We calculate the shipping costs according to the order value (gross value of goods):
- Orders up to 49.99 euros = 4.90 €
From an order value of 50.00 € we deliver free of charge.
Deliveries abroad:
We calculate the shipping costs abroad based on the shipping weight:
| Belgium, Luxembourg, Netherlands, Austria | Denmark, Liechtenstein, Czech republic | France, Monaco | Italy, Poland, Slowakia, Slowenia, Hungary | Ireland, Portugal, Sweden, Spain | Estland, Finland, Kroatia, Lativa, Lithuania, Norway | Bosnia und Herzegowina, Bulgaria, Greece, Island, Romania, Serbia | ||
| 2,0 | kg | 9,50 € | 11,00 € | 14,50 € | 18,00 € | 22,00 € | 26,00 € | 45,00 € |
| 4,0 | kg | 10,50 € | 12,50 € | 16,00 € | 20,00 € | 24,00 € | 28,00 € | 49,00 € |
| 6,0 | kg | 11,50 € | 13,50 € | 17,50 € | 22,00 € | 26,00 € | 30,00 € | 52,00 € |
| 8,0 | kg | 12,50 € | 14,50 € | 18,50 € | 24,00 € | 28,00 € | 32,00 € | 55,00 € |
| 10,0 | kg | 13,50 € | 15,50 € | 20,00 € | 25,00 € | 29,00 € | 33,00 € | 58,00 € |
| 12,0 | kg | 14,50 € | 16,50 € | 21,50 € | 27,00 € | 30,00 € | 35,00 € | 60,00 € |
| 14,0 | kg | 16,00 € | 18,00 € | 22,50 € | 28,00 € | 32,00 € | 37,00 € | 64,00 € |
| 16,0 | kg | 17,00 € | 19,00 € | 24,00 € | 29,00 € | 33,00 € | 39,00 € | 67,00 € |
| 18,0 | kg | 18,00 € | 21,00 € | 26,00 € | 31,00 € | 35,00 € | 41,00 € | 71,00 € |
| 20,0 | kg | 20,00 € | 22,00 € | 28,00 € | 33,00 € | 38,00 € | 44,00 € | 76,00 € |
| 25,0 | kg | 23,00 € | 25,00 € | 31,00 € | 37,00 € | 41,00 € | 47,00 € | 82,00 € |
| 30,0 | kg | 26,00 € | 29,00 € | 35,00 € | 40,00 € | 45,00 € | 52,00 € | 92,00 € |
Delivery times
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you.
In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
If you pick it up yourself, we will inform you by e-mail about the availability of the goods and the pick-up options. In this case, no shipping costs will be charged.
Accepted payment options
- Cash on pickup
- Payment in advance by bank transfer
- Payment by PayPal
- Payment via PayPal Express
- Payment by invoice (when creating a customer account and from the 2nd order)
- Payment by Giropay
- Payment via Apple Pay
- Payment with credit card
- EU Standard Bank Transfer
More payment details
The invoice amount is to be paid within 7 days in the case of payment on account.
Our bank connection:
Creativ PC
Zacharias Remus
Dortmund Volksbank
IBAN: DE62441600146505978300
BIC: GENODEM1DOR
If you have any questions, you will find our contact details in the imprint.